Rave Guardian Frequently Asked Questions
Rave Guardian is a free mobile app that turns your smartphone into a personal safety device. By downloading Rave Guardian to a mobile phone, users can invite friends and family directly from their phone’s contact list to join their network as a “guardian.” Users can then request one or more of their guardians to act as a virtual safety escort when traveling on or off campus. It’s like being in the company of a trusted friend at all times. Should a user run into trouble during a trip, Rave Guardian includes one-button access to 911 or the University of Missouri Police Department. Users also can use the app to text MUPD tips regarding concerns or suspicious situations that are not emergent in nature.
Safety is a top priority at Mizzou. We believe the app is another valuable tool available to the campus community to enhance the safety and security of our faculty, staff and students.
We strongly encourage all faculty, staff and students to take advantage of this safety tool. It’s free, easy to use and offers another layer of protection. Friends and family do not need a university email or to have the Rave Guardian app to be a “guardian.”
The more information you provide, the more designated responders will know how to assist you in an emergency. At minimum, include your address (home and school), your physical description and a recent photo. If necessary, include any important medical information.
Yes. If you want to take advantage of the campus-specific features, you should use your MU email address when creating a profile on the app. By doing so, you will be able to access the tips feature, contact MUPD at the touch of a button and more.
Once you’ve downloaded Rave Guardian to your mobile phone, you can invite friends and family to join your network as “guardians,” even if they don’t have the Rave Guardian app installed on their phone. You can invite guardians to virtually join you during a timed session, such as a walk home late at night or a trip to a new area. Remember, MUPD does not monitor the timed sessions, only your guardian(s) can follow your route. Here’s how it works:
- Select anyone from your phone’s contact list to be your guardian(s) to join you virtually during a timed trip.
- Add a note explaining to your guardian(s) where you’re going.
- Set the timer for how long you think your trip will take.
- Hit “Start Timer” button, and Rave Guardian will automatically invite your selected guardian(s) and start counting down the trip.
- During the timed trip, Rave Guardian will share your approximate location and route with your appointed guardian(s). Remember, ONLY the guardian(s) you choose for the trip can see this data.
- If you discover the time for the trip has changed, use the “Add 1 Minute” or “Subtract 1 Minute” buttons to adjust your time.
- Deactivate the timer when you arrive safely at your destination. If you don’t deactivate the timer, Rave Guardian automatically messages your guardian(s) when it expires.
No. You can only be located if you have asked for help. Rave Guardian location information is only enabled when you choose to make an emergency call, send a tip or when your safety timer expires, alerting your guardian(s) to your location.
You share your location on your terms, either sharing your location once or with streaming capabilities.
Yes. If you assign “guardians” during an individual “timed” usage, they will be able to track your status in real time. But remember, you are in full control of this feature.
Anyone in your smartphone’s contact list can be your guardian. Guardians do not need an MU email address or have the Rave Guardian app downloaded on their phone
Yes. But we still recommend that you sign up for the MU Alerts emergency notification system, which is used to send texts and/or emails when the safety and security of the entire campus is under threat. Examples include weather-related emergencies and serious criminal activity on or near campus.
Yes, Rave Guardian will work off campus, but if you have an emergency at an off-campus location, you should always dial 911.
The “Submit Information” feature should NOT be used for imminent threats or unfolding emergency situations. Emergencies should be reported by calling 911. The Submit Information feature is for MU campus locations only and once sent, will include your profile information. You have the option of selecting from a list of possible crimes or other violations. For example, you could provide information on suspicious activity, theft, vandalism or a school policy violation. You also can include a picture. MUPD will respond to your information as soon as possible.